Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If the product is damaged, we will cover the return shipping costs; however, some products are final sale and cannot be refunded or returned.
Are some of the purchases firm sales?
We cannot accept returns on certain items. These will be clearly indicated before purchase.
When will I receive my order?
We will do our best to ship your order as quickly as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary from 6 to 10 business days.
Which application should I download?
To complement your PrinTime experience, the "Phomemo" app is available on the App Store and Google Play (free apps with a paid option).